Refund policy

Can I cancel my order?

Nave Companies does accept cancellations within 48 hours of your purchase. Please send us an email as soon as possible if you would like to cancel or change items in your order. Please note that we cannot guarantee that the item you would like to swap for will still be available.

 Can I return my item for a refund?

All sales are final. In the event that you receive a damaged item, please contact us within 48 hours of receiving your order, so that we can evaluate the issue and provide a solution. Please see damages and issues section for more information. 

Can I exchange my item?

Exchanges are not available. ALL SALES ARE FINAL.

Damages and issues
Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item. In the event that you receive a damaged item, you may be asked to provide a photo of the damaged item. Once we have determined that the item is defective, we will provide a return shipping label so that you can send your item back. PLEASE NOTE, we are not responsible for damages that occur while trying on the item for fitting, wearing or washing the item.